/* ══════════════════════════════════════════
   suporte.css — Custom Sistemas · Suporte Técnico
   ══════════════════════════════════════════ */

/* ── VARIÁVEIS ── */
:root {
    --sp-primary: #1a56db;
    --sp-primary-light: #e8f0fe;
    --sp-primary-dark: #1240a4;
    --sp-accent: #f97316;
    --sp-green: #16a34a;
    --sp-green-light: #dcfce7;
    --sp-red: #dc2626;
    --sp-dark: #111827;
    --sp-gray-1: #f9fafb;
    --sp-gray-2: #f3f4f6;
    --sp-gray-3: #e5e7eb;
    --sp-gray-4: #d1d5db;
    --sp-text: #374151;
    --sp-text-muted: #6b7280;
    --sp-radius: 1rem;
    --sp-radius-sm: .6rem;
    --sp-shadow: 0 4px 24px rgba(0, 0, 0, .08);
    --sp-shadow-lg: 0 12px 40px rgba(0, 0, 0, .12);
    --sp-gap: 5rem;
}

/* ══ BASE ══ */
.suporte-section {
    background: #fff;
    overflow: hidden;
    font-family: 'Plus Jakarta Sans', sans-serif;
}

/* ══ LABEL REUTILIZÁVEL ══ */
.suporte-label {
    display: inline-block;
    font-size: .72rem;
    font-weight: 700;
    letter-spacing: .1em;
    text-transform: uppercase;
    color: var(--sp-primary);
    background: var(--sp-primary-light);
    padding: .3rem .9rem;
    border-radius: 999px;
    margin-bottom: .75rem;
}

.suporte-label-light {
    background: rgba(255, 255, 255, .15);
    color: #93c5fd;
}

/* ══ CABEÇALHO DE SEÇÃO ══ */
.suporte-section-header {
    text-align: center;
    margin-bottom: 3rem;
}

.suporte-section-header h2 {
    font-family: 'Inter', serif;
    font-size: clamp(1.6rem, 2.5vw, 2.2rem);
    color: var(--sp-dark);
    margin-bottom: .5rem;
    margin-top: .25rem;
}

.suporte-section-header p {
    color: var(--sp-text-muted);
    font-size: 1rem;
    margin: 0;
}

/* ════════════════════════════════════════
   1. HERO
════════════════════════════════════════ */
.suporte-hero {
    position: relative;
    background: var(--sp-dark);
    padding: 7rem 2rem 6rem;
    overflow: hidden;
    text-align: center;
}

.suporte-hero-orb {
    position: absolute;
    border-radius: 50%;
    pointer-events: none;
}

.suporte-hero-orb.orb-1 {
    width: 500px;
    height: 500px;
    background: radial-gradient(circle, rgba(26, 86, 219, .4) 0%, transparent 70%);
    top: -180px;
    left: -100px;
}

.suporte-hero-orb.orb-2 {
    width: 400px;
    height: 400px;
    background: radial-gradient(circle, rgba(249, 115, 22, .25) 0%, transparent 70%);
    bottom: -150px;
    right: -80px;
}

.suporte-hero-grid {
    position: absolute;
    inset: 0;
    background-image:
        linear-gradient(rgba(255, 255, 255, .03) 1px, transparent 1px),
        linear-gradient(90deg, rgba(255, 255, 255, .03) 1px, transparent 1px);
    background-size: 48px 48px;
    pointer-events: none;
}

.suporte-hero-inner {
    position: relative;
    z-index: 1;
    max-width: 720px;
    margin: 0 auto;
}

.suporte-hero-badge {
    display: inline-flex;
    align-items: center;
    gap: .5rem;
    background: rgba(255, 255, 255, .1);
    border: 1px solid rgba(255, 255, 255, .18);
    color: #fff;
    font-size: .78rem;
    font-weight: 600;
    letter-spacing: .06em;
    text-transform: uppercase;
    padding: .4rem 1.1rem;
    border-radius: 999px;
    margin-bottom: 1.75rem;
}

.suporte-hero-badge i {
    font-size: 1rem;
    color: #93c5fd;
}

.suporte-hero-title {
    font-family: 'Inter', serif;
    font-size: clamp(2.2rem, 5vw, 3.5rem);
    color: #fff;
    line-height: 1.2;
    margin-bottom: 1.25rem;
}

.suporte-hero-title em {
    font-style: italic;
    color: #93c5fd;
}

.suporte-hero-desc {
    font-size: 1.1rem;
    color: rgba(255, 255, 255, .7);
    line-height: 1.75;
    margin-bottom: 2rem;
    max-width: 560px;
    margin-left: auto;
    margin-right: auto;
}

.suporte-hero-status {
    display: inline-flex;
    align-items: center;
    gap: .6rem;
    font-size: .85rem;
    color: rgba(255, 255, 255, .65);
}

.suporte-status-dot {
    width: 9px;
    height: 9px;
    border-radius: 50%;
    background: #4ade80;
    box-shadow: 0 0 0 3px rgba(74, 222, 128, .25);
    animation: suporte-pulse 2s ease infinite;
    flex-shrink: 0;
}

@keyframes suporte-pulse {

    0%,
    100% {
        box-shadow: 0 0 0 3px rgba(74, 222, 128, .25);
    }

    50% {
        box-shadow: 0 0 0 6px rgba(74, 222, 128, .08);
    }
}

/* ════════════════════════════════════════
   2. CANAIS DE ATENDIMENTO
════════════════════════════════════════ */
.suporte-canais {
    padding: var(--sp-gap) 2rem;
    background: var(--sp-gray-1);
}

.suporte-canais-inner {
    max-width: 1100px;
    margin: 0 auto;
}

.suporte-canais-grid {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 1.5rem;
}

/* Card base */
.suporte-canal-card {
    position: relative;
    background: #fff;
    border: 1px solid var(--sp-gray-3);
    border-radius: var(--sp-radius);
    padding: 2.25rem 1.75rem;
    display: flex;
    flex-direction: column;
    gap: .75rem;
    text-decoration: none;
    color: inherit;
    transition: box-shadow .25s, transform .25s, border-color .25s;
    overflow: hidden;
}

.suporte-canal-card:hover {
    box-shadow: var(--sp-shadow-lg);
    transform: translateY(-5px);
    text-decoration: none;
    color: inherit;
}

.suporte-canal-ticket {
    border-color: var(--sp-primary);
    background: linear-gradient(145deg, #fff 60%, var(--sp-primary-light));
}

.suporte-canal-ticket:hover {
    border-color: var(--sp-primary);
}

.suporte-canal-phone:hover {
    border-color: var(--sp-green);
}

.suporte-canal-email:hover {
    border-color: var(--sp-accent);
}

/* Ribbon */
.suporte-canal-ribbon {
    position: absolute;
    top: 1.1rem;
    right: -2.4rem;
    background: var(--sp-primary);
    color: #fff;
    font-size: .65rem;
    font-weight: 700;
    letter-spacing: .08em;
    text-transform: uppercase;
    padding: .3rem 2.8rem;
    transform: rotate(35deg);
}

/* Ícone */
.suporte-canal-icon {
    width: 52px;
    height: 52px;
    border-radius: .75rem;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.5rem;
    margin-bottom: .25rem;
    flex-shrink: 0;
}

.suporte-canal-ticket .suporte-canal-icon {
    background: var(--sp-primary-light);
    color: var(--sp-primary);
}

.suporte-canal-phone .suporte-canal-icon {
    background: var(--sp-green-light);
    color: var(--sp-green);
}

.suporte-canal-email .suporte-canal-icon {
    background: #fff7ed;
    color: var(--sp-accent);
}

.suporte-canal-card h3 {
    font-size: 1.1rem;
    font-weight: 700;
    color: var(--sp-dark);
    margin: 0;
}

.suporte-canal-card>p {
    font-size: .88rem;
    color: var(--sp-text-muted);
    line-height: 1.7;
    margin: 0;
    flex: 1;
}

/* Ação do card */
.suporte-canal-action {
    display: flex;
    align-items: center;
    gap: .4rem;
    font-size: .88rem;
    font-weight: 600;
    margin-top: .25rem;
    transition: gap .2s;
}

.suporte-canal-ticket .suporte-canal-action {
    color: var(--sp-primary);
}

.suporte-canal-email .suporte-canal-action {
    color: var(--sp-accent);
    word-break: break-all;
}

.suporte-canal-card:hover .suporte-canal-action {
    gap: .7rem;
}

/* Telefones */
.suporte-phone-list {
    display: flex;
    flex-direction: column;
    gap: .6rem;
    margin-top: .25rem;
}

.suporte-phone-item {
    display: flex;
    align-items: center;
    gap: .75rem;
    text-decoration: none;
    padding: .7rem .9rem;
    border-radius: var(--sp-radius-sm);
    background: var(--sp-gray-1);
    border: 1px solid var(--sp-gray-3);
    transition: background .2s, border-color .2s;
}

.suporte-phone-item:hover {
    background: var(--sp-green-light);
    border-color: var(--sp-green);
    text-decoration: none;
}

.suporte-phone-tag {
    font-size: .65rem;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: .07em;
    color: var(--sp-green);
    background: var(--sp-green-light);
    padding: .2rem .55rem;
    border-radius: 999px;
    white-space: nowrap;
}

.suporte-phone-num {
    font-size: 1rem;
    font-weight: 700;
    color: var(--sp-dark);
    letter-spacing: .02em;
}

/* ════════════════════════════════════════
   3. ABERTURA DE TICKET
════════════════════════════════════════ */
.suporte-ticket {
    background: var(--sp-dark);
    padding: var(--sp-gap) 2rem;
}

.suporte-ticket-inner {
    max-width: 1100px;
    margin: 0 auto;
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 5rem;
    align-items: center;
}

.suporte-ticket-info h2 {
    font-family: 'Inter', serif;
    font-size: clamp(1.6rem, 2.5vw, 2.2rem);
    color: #fff;
    margin-bottom: 1rem;
    margin-top: .25rem;
    line-height: 1.3;
}

.suporte-ticket-info>p {
    font-size: .95rem;
    color: rgba(255, 255, 255, .65);
    line-height: 1.8;
    margin-bottom: 1.75rem;
}

.suporte-ticket-benefits {
    list-style: none;
    padding: 0;
    margin: 0 0 2rem;
    display: flex;
    flex-direction: column;
    gap: .75rem;
}

.suporte-ticket-benefits li {
    display: flex;
    align-items: center;
    gap: .75rem;
    font-size: .9rem;
    color: rgba(255, 255, 255, .8);
}

.suporte-ticket-benefits li i {
    color: #4ade80;
    font-size: 1rem;
    flex-shrink: 0;
}

.suporte-ticket-btn {
    display: inline-flex;
    align-items: center;
    gap: .5rem;
    text-decoration: none;
}

/* Mockup do ticket */
.suporte-ticket-mockup {
    background: #1e293b;
    border-radius: var(--sp-radius);
    border: 1px solid rgba(255, 255, 255, .1);
    overflow: hidden;
    box-shadow: 0 24px 60px rgba(0, 0, 0, .4);
}

.suporte-mockup-header {
    background: #0f172a;
    padding: .9rem 1.25rem;
    display: flex;
    align-items: center;
    gap: .75rem;
    border-bottom: 1px solid rgba(255, 255, 255, .08);
}

.suporte-mockup-dots {
    display: flex;
    gap: .35rem;
}

.suporte-mockup-dots span {
    width: 10px;
    height: 10px;
    border-radius: 50%;
    background: rgba(255, 255, 255, .15);
}

.suporte-mockup-dots span:nth-child(1) {
    background: #ef4444;
}

.suporte-mockup-dots span:nth-child(2) {
    background: #f59e0b;
}

.suporte-mockup-dots span:nth-child(3) {
    background: #22c55e;
}

.suporte-mockup-title {
    font-size: .78rem;
    color: rgba(255, 255, 255, .4);
    margin: auto;
}

.suporte-mockup-body {
    padding: 1.5rem;
    display: flex;
    flex-direction: column;
    gap: 1rem;
}

.suporte-mockup-field {
    display: flex;
    flex-direction: column;
    gap: .35rem;
}

.suporte-mockup-field label {
    font-size: .7rem;
    font-weight: 600;
    letter-spacing: .06em;
    text-transform: uppercase;
    color: rgba(255, 255, 255, .35);
}

.suporte-mockup-input {
    background: rgba(255, 255, 255, .05);
    border: 1px solid rgba(255, 255, 255, .1);
    border-radius: .45rem;
    padding: .6rem .9rem;
    font-size: .85rem;
    color: rgba(255, 255, 255, .75);
    display: flex;
    align-items: center;
    justify-content: space-between;
}

.suporte-mockup-select i {
    color: rgba(255, 255, 255, .3);
    font-size: .75rem;
}

.suporte-mockup-priority {
    display: flex;
    gap: .4rem;
}

.suporte-mockup-priority span {
    flex: 1;
    text-align: center;
    font-size: .7rem;
    font-weight: 600;
    padding: .35rem .2rem;
    border-radius: .4rem;
    cursor: default;
    color: rgba(255, 255, 255, .4);
    background: rgba(255, 255, 255, .05);
    border: 1px solid rgba(255, 255, 255, .08);
}

.suporte-mockup-priority .priority-high.active {
    background: rgba(239, 68, 68, .2);
    border-color: #ef4444;
    color: #fca5a5;
}

.suporte-mockup-textarea {
    background: rgba(255, 255, 255, .05);
    border: 1px solid rgba(255, 255, 255, .1);
    border-radius: .45rem;
    height: 64px;
    padding: .6rem .9rem;
    position: relative;
}

.suporte-mockup-cursor {
    display: inline-block;
    width: 2px;
    height: 14px;
    background: var(--sp-primary);
    animation: suporte-blink .9s step-end infinite;
    vertical-align: text-bottom;
}

@keyframes suporte-blink {

    0%,
    100% {
        opacity: 1;
    }

    50% {
        opacity: 0;
    }
}

.suporte-mockup-submit {
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-top: .25rem;
}

.suporte-mockup-submit span {
    font-size: .78rem;
    color: rgba(255, 255, 255, .35);
    display: flex;
    align-items: center;
    gap: .3rem;
}

.suporte-mockup-submit button {
    background: var(--sp-primary);
    color: #fff;
    border: none;
    border-radius: .45rem;
    padding: .55rem 1.1rem;
    font-size: .8rem;
    font-weight: 600;
    cursor: pointer;
    transition: background .2s;
}

.suporte-mockup-submit button:hover {
    background: var(--sp-primary-dark);
}

/* ════════════════════════════════════════
   SUPORTE TICKET — TEMA LIGHT
════════════════════════════════════════ */

.suporte-ticket--light {
    background: #fff;
}

/* TEXTO */
.suporte-ticket--light .suporte-ticket-info h2 {
    color: #0f172a;
}

.suporte-ticket--light .suporte-ticket-info>p {
    color: #475569;
}

.suporte-ticket--light .suporte-ticket-benefits li {
    color: #334155;
}

.suporte-ticket--light .suporte-ticket-benefits li i {
    color: #22c55e;
}

/* MOCKUP */
.suporte-ticket--light .suporte-ticket-mockup {
    background: #ffffff;
    border: 1px solid #e2e8f0;
    box-shadow: 0 24px 48px rgba(15, 23, 42, .12);
}

/* HEADER MOCKUP */
.suporte-ticket--light .suporte-mockup-header {
    background: #f1f5f9;
    border-bottom: 1px solid #e2e8f0;
}

.suporte-ticket--light .suporte-mockup-title {
    color: #64748b;
}

/* BODY */
.suporte-ticket--light .suporte-mockup-field label {
    color: #64748b;
}

.suporte-ticket--light .suporte-mockup-input,
.suporte-ticket--light .suporte-mockup-textarea {
    background: #f8fafc;
    border: 1px solid #cbd5f5;
    color: #0f172a;
}

.suporte-ticket--light .suporte-mockup-select i {
    color: #94a3b8;
}

/* PRIORIDADE */
.suporte-ticket--light .suporte-mockup-priority span {
    background: #f1f5f9;
    border-color: #cbd5f5;
    color: #64748b;
}

.suporte-ticket--light .suporte-mockup-priority .priority-high.active {
    background: #fee2e2;
    border-color: #ef4444;
    color: #b91c1c;
}

/* FOOTER */
.suporte-ticket--light .suporte-mockup-submit span {
    color: #64748b;
}

/* BOTÃO */
.suporte-ticket--light .suporte-mockup-submit button {
    background: var(--sp-primary);
}

.suporte-ticket--light .suporte-mockup-submit button:hover {
    background: var(--sp-primary-dark);
}


/* ════════════════════════════════════════
   4. RECURSOS
════════════════════════════════════════ */
.suporte-recursos {
    padding-bottom: 100px;
    background: var(--sp-gray-1);
}

.suporte-recursos-inner {
    max-width: 1100px;
    margin: 0 auto;
}

.suporte-recursos-grid {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 1.5rem;
}

/* Card recurso */
.suporte-recurso-card {
    display: flex;
    align-items: center;
    gap: 1.5rem;
    background: #fff;
    border: 1px solid var(--sp-gray-3);
    border-radius: var(--sp-radius);
    padding: 2rem 1.75rem;
    text-decoration: none;
    color: inherit;
    transition: box-shadow .25s, transform .25s, border-color .25s;
}

.suporte-recurso-card:hover {
    box-shadow: var(--sp-shadow-lg);
    transform: translateY(-4px);
    color: inherit;
    text-decoration: none;
}

.suporte-recurso-pdf:hover {
    border-color: var(--sp-red);
}

.suporte-recurso-remoto:hover {
    border-color: var(--sp-red);
}

.suporte-recurso-ajuda:hover {
    border-color: var(--sp-primary);
}

.suporte-recurso-icon-wrap {
    width: 60px;
    height: 60px;
    border-radius: .85rem;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.6rem;
    flex-shrink: 0;
    transition: transform .25s;
}

.suporte-recurso-card:hover .suporte-recurso-icon-wrap {
    transform: scale(1.08);
}

.suporte-recurso-pdf .suporte-recurso-icon-wrap {
    background: #fef2f2;
    color: var(--sp-red);
}

.suporte-recurso-remoto .suporte-recurso-icon-wrap {
    background: #fef2f2;
    color: var(--sp-red);
}

.suporte-recurso-ajuda .suporte-recurso-icon-wrap {
    background: var(--sp-primary-light);
    color: var(--sp-primary);
}

.suporte-recurso-body {
    flex: 1;
}

.suporte-recurso-tag {
    display: inline-block;
    font-size: .65rem;
    font-weight: 700;
    letter-spacing: .08em;
    text-transform: uppercase;
    color: var(--sp-text-muted);
    margin-bottom: .35rem;
}

.suporte-recurso-body h4 {
    font-size: 1rem;
    font-weight: 700;
    color: var(--sp-dark);
    margin-bottom: .35rem;
}

.suporte-recurso-body p {
    font-size: .84rem;
    color: var(--sp-text-muted);
    line-height: 1.65;
    margin: 0;
}

.suporte-recurso-arrow {
    font-size: 1.2rem;
    color: var(--sp-gray-4);
    flex-shrink: 0;
    transition: color .2s, transform .2s;
}

.suporte-recurso-card:hover .suporte-recurso-arrow {
    transform: translateX(3px) translateY(-3px);
}

.suporte-recurso-pdf:hover .suporte-recurso-arrow {
    color: var(--sp-red);
}

.suporte-recurso-remoto:hover .suporte-recurso-arrow {
    color: var(--sp-red);
}

.suporte-recurso-ajuda:hover .suporte-recurso-arrow {
    color: var(--sp-primary);
}

/* ════════════════════════════════════════
   5. FAQ
════════════════════════════════════════ */
.suporte-faq {
    padding: var(--sp-gap) 2rem;
}

.suporte-faq-inner {
    max-width: 760px;
    margin: 0 auto;
}

.suporte-faq-list {
    display: flex;
    flex-direction: column;
    gap: .75rem;
}

.suporte-faq-item {
    background: var(--sp-gray-1);
    border: 1px solid var(--sp-gray-3);
    border-radius: var(--sp-radius-sm);
    overflow: hidden;
    transition: border-color .25s;
}

.suporte-faq-item:has(.suporte-faq-question[aria-expanded="true"]) {
    border-color: var(--sp-primary);
}

.suporte-faq-question {
    width: 100%;
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 1rem;
    background: none;
    border: none;
    padding: 1.25rem 1.5rem;
    cursor: pointer;
    text-align: left;
    font-family: 'Plus Jakarta Sans', sans-serif;
    font-size: .95rem;
    font-weight: 600;
    color: var(--sp-dark);
    transition: color .2s;
}

.suporte-faq-question:hover {
    color: var(--sp-primary);
}

.suporte-faq-question[aria-expanded="true"] {
    color: var(--sp-primary);
}

.suporte-faq-question i {
    font-size: 1rem;
    flex-shrink: 0;
    color: var(--sp-text-muted);
    transition: transform .3s, color .2s;
}

.suporte-faq-question[aria-expanded="true"] i {
    transform: rotate(45deg);
    color: var(--sp-primary);
}

.suporte-faq-answer {
    display: grid;
    grid-template-rows: 0fr;
    transition: grid-template-rows .3s ease;
}

.suporte-faq-answer.open {
    grid-template-rows: 1fr;
}

.suporte-faq-answer>p {
    overflow: hidden;
    margin: 0;
    padding: 0 1.5rem 1.25rem;
    font-size: .9rem;
    color: var(--sp-text);
    line-height: 1.75;
}

/* ════════════════════════════════════════
   6. CTA FINAL
════════════════════════════════════════ */
.suporte-cta-block {
    background: var(--sp-primary-light);
    border-top: 1px solid #c7d9fb;
    padding: var(--sp-gap) 2rem;
    text-align: center;
}

.suporte-cta-inner {
    max-width: 580px;
    margin: 0 auto;
}

.suporte-cta-icon {
    width: 64px;
    height: 64px;
    border-radius: 50%;
    background: var(--sp-primary);
    color: #fff;
    font-size: 1.6rem;
    display: flex;
    align-items: center;
    justify-content: center;
    margin: 0 auto 1.5rem;
    box-shadow: 0 8px 24px rgba(26, 86, 219, .35);
}

.suporte-cta-inner h2 {
    font-family: 'Inter', serif;
    font-size: clamp(1.5rem, 2.5vw, 2rem);
    color: var(--sp-dark);
    margin-bottom: .6rem;
}

.suporte-cta-inner>p {
    color: var(--sp-text-muted);
    margin-bottom: 2rem;
}

.suporte-cta-actions {
    display: flex;
    align-items: center;
    justify-content: center;
    flex-wrap: wrap;
    gap: 1.25rem;
}

.suporte-cta-link {
    display: inline-flex;
    align-items: center;
    gap: .45rem;
    color: var(--sp-primary);
    font-weight: 600;
    font-size: .95rem;
    text-decoration: none;
    transition: gap .2s;
}

.suporte-cta-link:hover {
    gap: .7rem;
    color: var(--sp-primary-dark);
    text-decoration: none;
}

/* ════════════════════════════════════════
   RESPONSIVO
════════════════════════════════════════ */
@media (max-width: 1024px) {
    .suporte-ticket-inner {
        grid-template-columns: 1fr;
        gap: 3rem;
    }
}

@media (max-width: 768px) {
    :root {
        --sp-gap: 3.5rem;
    }

    .suporte-canais-grid {
        grid-template-columns: 1fr;
    }

    .suporte-recursos-grid {
        grid-template-columns: 1fr;
    }

    .suporte-recurso-card {
        flex-direction: column;
        align-items: flex-start;
    }

    .suporte-recurso-arrow {
        align-self: flex-end;
    }
}

@media (max-width: 480px) {
    .suporte-hero {
        padding: 5rem 1.5rem 4rem;
    }

    .suporte-phone-item {
        flex-direction: column;
        align-items: flex-start;
        gap: .4rem;
    }
}